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COVID-19 is affecting people around the world and our priority is access to safe and affordable medications. Licensed, legitimate online pharmacies in Canada continue to fulfill orders for daily health maintenance medications based on normal procedures and are working to ensure there are no disruptions throughout this unprecedented crisis. For information on how to find a pharmacy you can trust to access affordable medications, please visit this page. Please note that we will be monitoring this rapidly evolving situation closely so please check this page for updates. Access to safe and affordable medications from licensed, legitimate online pharmacies in Canada is our priority and we want to do everything we can to provide you with information that you can trust. Below are FAQs that you may find helpful. General Information on COVID-19 (Source: World Health Organization) Q: What is coronavirus? A: Coronaviruses are a large family of viruses which may cause illness in animals or humans. In humans, several coronaviruses are known to cause respiratory infections ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). The most recently discovered coronavirus causes coronavirus disease COVID-19. Q: What is COVID-19? COVID-19 is the infectious disease caused by the most recently discovered coronavirus. This new virus and disease were unknown before the outbreak began in Wuhan, China, in December 2019. For more information on symptoms, transmission/spreading of the disease, at-risk populations and much more, please visit this page. Q: I’ve seen a lot of information about the disease that has turned out to be false, where can I go for accurate information? A: This is a fast-moving disease and researchers are trying to quickly learn more about the virus to provide guidance to the public. The WHO has set up a “Myth Busters” page to dispel some of the common misinformation that is being spread. Please visit this page. Q: What is the best way for me to stay up-to-date and well-informed on the pandemic? A: Many media outlets – including the New York Times and Washington Post – have made their stories on the coronavirus available to everyone without having to subscribe, and you can also sign up for their daily newsletters. For the latest public health updates and information, please visit: WHO, CDC and Johns Hopkins Coronavirus Resource Center. Mail Order and COVID-19 According to the Centers for Disease Control and Prevention, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Coronaviruses are generally thought to be spread most often by respiratory droplets. Currently there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the U.S. associated with imported goods. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. (Source: Q: Can you provide any assurance that the packages will be coronavirus-free? A: The Centers for Disease Control and Prevention and the Public Health Agency of Canada have publicly stated that coronaviruses cannot survive the length of time it takes to deliver a package by mail, and new research indicates that the virus will not last more than 24-hours on cardboard in which medications are shipped. The risk of spread from products shipped over a period of days or weeks at room temperature is very low. Q: Will there be any delays getting my prescriptions? A: Currently, travel restrictions and the cancellation of flights is impacting delivery times but we understand that orders are being delivered. If you are concerned about delays in deliveries, please contact your online pharmacy directly. This is a rapidly developing situation and we will monitor closely and update this page as appropriate. Q: Should I be worried about a shortage of my drug? Should I be stocking up now? A: Due to the current coronavirus situation, there is an increased risk of drug shortages. The majority of drugs and active pharmaceutical ingredients – including those that are sold in the U.S. are made in other countries, including China where the disease has had a devastating impact on manufacturing and production and there are fewer flights due to travel restrictions. In addition, many countries have started banning the export of some drugs to ensure that their citizens have an adequate supply. We are monitoring this situation closely and will continue to provide update to this page so please check back often.

**** We will be posting additional information as it becomes available and as is necessary to share. If you have any questions or concerns regarding ordering your daily health maintenance medications from pharmacies in Canada, please do not hesitate to contact us at

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